Welcome to Sunset Beach Resort - Ambergris Caye, Belize
Welcome to Sunset Beach Resort. We’d like to thank you in advance for allowing us the pleasure of hosting your Belize Vacation; we know there are many choices, and we are excited to have you here with us!
Here your days can be filled with as much or as little as you please. There is so much to do while visiting from snorkeling, fishing, sailing, and diving to visiting ancient Mayan ruins, exploring the island, and enjoying a multitude of dining and nightlife options that the island has to offer. At the resort, we have a beautiful pool, sun loungers, hammocks, bikes & kayaks for you to enjoy.
As part of our commitment to serving your needs during your stay with us, this Guest Book is a brief overview of the amenities and services we offer and guidelines for your safety and well-being. If there is anything we can do to make your stay more enjoyable and memorable, please do not hesitate to ask us for assistance.
Rosa - Your Helping Hand
Jason - Manager / Concierge - (501) 624-2894
Chapin - Caretaker - (501) 620-6203
Janet - Cleaning - (501) 620-4706
Irma & Ozzie - Laundry Services - (501) 671-1791
Manolo - Taxi driver - (501)627-0177
Marfa - Massage Service
Chef Alex - Cooking Service
You’ve already checked in if you’re reading this, we hope you are settling in and enjoying our little piece of paradise.
To keep the resort running efficiently please remember CHECK IN IS 3PM—--CHECK OUT IS 11:00AM If we can accommodate a late check out there is a $50usd charge.
Normally Sunset Beach Resort is a very quiet place. It is not practical for us to monitor all of our property inside and out on a 24-hour basis. If anyone is too loud and disturbs you, contact the offending person yourself and ask them to hold it down and/or call our neighborhood watch group (SACNW) at (501)610-4911.
Also call (SACNW) if dog barking disturbs you. 10PM-8AM is considered to be quiet time. Enjoy the peace and quiet!
We have complimentary wireless internet service available for your exclusive use at Sunset Beach Resort. We have a fiber optic connection with BTL.
Please remember this is an Island and our resources can be limited. While bathing please conserve water in the shower. TAP water is generally considered suitable for drinking and we filter it. We also provide you with a 5-gallon jug of bottled water. Additional jugs can be purchased for $10bzd.
You may cool the condo by opening the windows or using the AC. DO NOT DO BOTH AT THE SAME TIME!
This can cause the AC to freeze or cease to function. Help protect our environment and conserve energy by turning off the lights, AC, and fans if you will be out of the condo for more than an hour.
While using your cellular telephone, be sure to check your carrier’s roaming charges, as they can be very steep. If your telephone is displaying BTL, this indicates you are picking up the local network and you can place local calls using the 7-digit Belize telephone number. To call the USA or Canada, you will need to dial 001 + area code + number.
You may decide to have laundry or cleaning done during your beach holiday. If you do, call the following people to arrange for these services and pay them directly.
LAUNDRY – Irma Palmer (671-1791). She will have your laundry picked up and delivered back to you. Charges are based on weight. You will be billed by Irma and you pay her directly.
CLEANING – Janet Perez (620-4706). Please contact Janet or the concierge if you would like cleaning during your stay. You will be billed by Janet and pay her directly.
Towels and beach towels for each guest are placed in your condo before your stay. We are an eco-friendly resort and provide a change of towels after your third night’s stay upon request. Please ask the concierge if you need additional towels.
Please help to keep our home clean and bug-free and remove your trash when the bins are full. Trash containers are located on either side of the resort by the road. Look for the wooden gate doors.
To tip or not to tip. And if so… how much? Many resorts add an automatic gratuity charge or service charge of 5-11 percent of your rental. We do not.
We encourage you to tip if you feel that any of our staff members made your experience here more enjoyable.
Jason - Manager/ Concierge
Chapin - Caretaker
Janet - Cleaning
We have a supply of complimentary bikes and kayaks available on a first-come, first-serve basis. Contact the concierge or Chapin if you would like to use either. Please fill out a waiver and give it to a staff member when requesting to use a bike or kayak.
BIKES - Please be sure to use the lock given to you when you check out the bikes.
Unlocked bikes have been known to disappear if left unattended.
RETURN THE BIKES, LOCKED, TO THE STAND by 4:00PM.
KAYAKS - Please practice safe boating practices and be aware of active boat transit.
You must wear a life preserver while using the kayak.
KAYAKS MUST BE RETURNED AND STORED PROPERLY by 4PM.
Please enjoy the pool while you are staying with us at SBR.
Remember this is a communal space and respect others who are around.
There is no lifeguard on duty, please be safe.
No running! Surfaces around the pool are slippery when wet.
Watch your head the pool cabana is low.
Only use the stairs for entering and exiting the pool area.
Please let sunscreen dry before entering the pool.
Underage children must be attended to while using the pool.
No glass is permitted in or around the pool area including beer & soda bottles.
No food inside the pool.
No smoking inside the pool.
If you are using the pool after hours, please keep the noise level to a minimum as not to disturb your neighbors.
We have two charcoal BBQ grills available for your enjoyment. You can find charcoal & lighting fluid at any local grocery store. Please be careful to make sure all coals are fully extinguished when you are finished grilling. Please keep the grill on the beach areas only.
Who doesn’t love a little competition? Have fun we have a horseshoe court on the southern perimeter of the property where you will find horseshoes to play with. Bags for the cornhole are stored in a green bag by the covered pool area. If the boards aren’t set up just ask and we will assist you.
The dartboard is in the mahogany cabinet in the pool cabana with everything you need. Please be cautious of others around you when playing!
Please contact our concierge to create your personalized activity and tour itinerary. We are committed to booking our guests with the best-qualified licensed guides in the country.
We caution our guests against booking tours with people they meet on the beach, on the street, or at a bar. You will be informed at the time of booking as to the specific price of your tour (prices vary by vendor) as well as your itinerary.
The concierge is your resource for all Belize adventures. It does not cost you anything extra to use their services!
They can assist with any of your vacation needs including, but not limited to:
Golf cart rentals
Sunset cruises
Snorkeling
Fishing
Diving
Beach BBQ
Massages
Catering services
Zip- Lining
Cave Tubing
Mayan Ruins
Restaurant Reservations
Local Gossip
Guest parking is available behind the property and labeled. Guest may also park anywhere along the perimeter as long as they are not blocking any gates or walk ways. Guests are responsible for locking and securing their carts.
Around town we advise all renters to lock their golf carts when not in use. Failure to do so may result in your being stolen or your golf cart may be misplaced with another. Parking should not be done on the red line which is considered 20 feet within the corner.
To confirm your reservation, a deposit in the amount of 50 percent of your gross rental rate is due at the time of booking. The balance of your invoice is due 60 days prior to your arrival date.
Cancellations may be made for a full refund less $100usd cancellation fee for any reservation that is 60 days before arrival date. 50% refund for cancellations 45 days prior to arrival date. No refund for cancellations less than 45 days before arrival unless the days of your stay can be re-booked.
If a hurricane watch or warning has been issued for any portion of your stay (through November 15), your reservation can be rebooked , for the same condo, based on availability for up to one year from your original reservation date. No refund
Balance is due 90 days prior to a peak season booking. This is due to flights selling out, making it difficult to rebook a cancellation. Cancellations may be made for a refund less $100usd cancellation fee for any reservation that is 90 days before CHRISTMAS arrival date. No refund for cancellations less than 90 days out unless your reservation days can be rebooked.
Come visit Ambergris Caye, Belize, a beautiful island bordered by the clear blue Caribbean sea with palm trees swaying in the tropical breeze.
